About Us:
 Hi there,
My name is Anne-Marie Killer and I am the human behind the Pandora Battery Shop. I live with my family at 7 Barbers Gate, Poole, Dorset. Originally, when I started the Pandora Battery Shop, I placed all my orders with a warehouse in Hong Kong that took responsibility for shipping everything on my behalf. It typically took 7 to 10 days for an order to arrive.
I felt that that was too long and has since started importing all the Pandora batteries and memory sticks. Currently I am sending all orders from my home in Poole. Orders are processed every morning, typically from 6h00 to 8h00 while my family is still asleep. All packages are posted in the morning while walking Matthew, my 6 year-old son, to school. You should therefor receive your package the next day.
Update - 17 July 2009
I have now employed an assistant to help processing orders. Orders placed on Sundays to Wednesdays will be processed and confirmation emails sent the next morning. Orders placed on a Thursday and Friday until 15h00 are processed 15h00 on Fridays. We have until 18h30 to get the orders posted for orders to be delivered the next day. Orders placed after 15h00 on a Friday, a Saturday and Sunday will be processed on a Monday morning.
Update - 6 October 2009
The business has grown to the point where I'm now outsourcing the order processing to a warehouse in Swindon. Orders are processed Mondays to Fridays. All orders are delivered via 1st Class Royal Mail. You get next day delivery with most First Class items. - http://RoyalMail.com
Please read the testimonials from my customers to convince yourself that you can't go wrong if you buy from me...and if you want to chat to me to reassure yourself before you buy, drop me a message.
As a consumer I know how frustrating it can be to place an order with a website, not to hear from them for days! Excellent customer service is of the utmost importance to me. I usually respond to all enquiries within 24 hours (weekdays).
I am the premier source for Pandora Batteries and Pro Duo Memory Sticks. You have a 100% money back guarantee on everything I sell from this website. If you have further questions please contact me .
Update: I've received a number of emails from people who accuse me/this website of being a scam. They have discovered my other PSP websites and somehow feel that this is an indication of fraudulent activity.
I have been running online businesses since 2004. I have between 50 and 60 websites in many different niche markets all hosted on the same server. To tell the truth, I have 5 PSP related websites. You can think of this as a chain of 5 shops. There is nothing fraudulent about this, it enables me to penetrate the PSP market more effectively.
If you do a "Who Is" on any of my websites, you'll see my South African address - 268 Anderson Street, Brooklyn, Pretoria, South Africa. Take a look at this personal page for more information about my South African connection and about me.
I am working very hard to give the very best experience to each of my customers. Please put me to the test - you will not be disappointed.
Kind regards
Anne-Marie
Warranties:
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Pandora Battery Shop makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Pandora Battery Shop SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Pandora Battery Shop BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Pandora Battery Shop. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Pandora Battery Shop is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Pandora Battery Shop. The inclusion of material on this server does not imply any endorsement by The Pandora Battery Shop, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Pandora Battery Shop tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Consumer Agreements:
The Pandora Battery Shop offers products for sale, but does not offer technical support or user training.
Shipping & Delivery:
The Pandora Battery Shop ships only in the UK. Shipping is via Royal Mail. In most cases shipment will be sent within 1 working day from ordering and it can take up to 2-4 working days for delivery. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Legal Notice:
The Pandora Battery Shop offers products for sale which are to be used at the discretion of the customer. We will not be held responsible if the customer uses our products to break any copyright, intellectual property, or other laws or ordinances in any country. The customer assumes full and sole responsibility for use of any products purchased from The Pandora Battery Shop.
Return Policy:
Items may be returned for replacement or a full refund if the customer notifies The Pandora Battery Shop via email within five (5) days of receiving the item, and if the customer mails the item at his or her expense within five (5) days of receiving a return authorization email, and if the customer notifies The Pandora Battery Shop of the shipment tracking number within one (1) day of shipment.
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